Refund policy

Refund Policy

Returns and Refunds

We want you to be happy with your Earnform order. If something isn't right, contact us at team@earnform.com within 30 days of delivery.

Supplements and Nutrition Products
For health and safety reasons, we can only accept returns of supplements and nutrition products that are unopened, sealed, and in their original packaging. Opened products can't be returned unless they arrived damaged or incorrect.

Apparel
Apparel can be returned within 30 days of delivery if it's unworn, unwashed, and has its original tags attached.

Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, email team@earnform.com within 7 days of delivery with your order number and a photo of the issue. We'll send a replacement or issue a full refund at no cost to you.

How to Start a Return
Email team@earnform.com with your order number and the item(s) you'd like to return. We'll reply with return instructions. Items sent back without first contacting us can't be accepted.

Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Refunds
Once we receive and inspect your return, we'll email you to confirm. Approved refunds are issued to your original payment method within 5–10 business days. Original shipping charges are non-refundable.

Exchanges
The fastest way to get a different item is to return the original item and place a new order.

Questions? Email team@earnform.com.